Gala Casino
Welcome to Gala Casino Online
We're introducing the official Gala Casino platform for UK players. Operated by Gala Interactive (Gibraltar) Limited under UK Gambling Commission licence 54743, our site brings together more than 2,000 games from top-tier providers. You'll find Playtech progressive jackpots, Evolution live dealer tables, and titles from NetEnt, Red Tiger, and Pragmatic Play, all secured with 256-bit SSL encryption.
What We Offer
New UK customers who deposit £20 can grab a 100% match up to £200 plus 50 free spins on selected slots. The bonus carries 40× wagering, and spins stay valid for 72 hours. Once you're settled in, we run Daily Drops & Wins tournaments, VIP events, and the cross-brand Gala Rewards loyalty programme. Our platform works smoothly on desktop and mobile—switch between your browser and our free iOS or Android app whenever you like, with Touch ID and Face ID login available.
| Main Feature | Key Data (UK) |
|---|---|
| Official URL | galacasino.com |
| Established | 2013 (part of Entain plc) |
| Welcome Offer | 100% up to £200 + 50 FS on selected slots |
| Minimum Deposit | £10 (£20 for welcome bonus) |
| Payment Methods | Visa, Mastercard, PayPal, Apple Pay, Paysafecard, Bank Transfer |
| Average Withdrawal | e-wallets: <24 hrs; cards: 1-3 working days |
| Top Providers | Playtech, NetEnt, Red Tiger, Pragmatic Play, Evolution |
| Mobile App | Free on iOS & Android with Touch/Face ID login |
18+ Only. Please gamble responsibly. T&Cs apply.
Create Your Account
Getting Started
We've made registration straightforward. Head to GalaCasino.com and click "Join Now". You'll need to provide your full name, date of birth—you must be 18 or over—plus your UK address and mobile number. Next, pick a username and password that you'll remember, then set two security questions for extra protection. Before you finish, you'll confirm that you accept our Terms & Conditions and the safer-gambling policy required by the UKGC.
Everything you submit is encrypted with 256-bit TLS. We store your data on Entain-owned servers located in the UK.
Verification and Security
We're required to complete Know Your Customer checks within 72 hours under UK Gambling Commission licence 54743. Before you deposit or withdraw, we'll ask for photo ID—a UK passport, full or provisional driving licence, or EEA ID card. You'll also need proof of address, like a utility bill or bank statement from the last three months, and payment verification such as a card image or e-wallet screenshot.
Our automated system usually verifies documents in under ten minutes, though manual review can take up to a day.
Account Preferences
When you sign up, you can activate deposit limits starting from £5 per day, set reality checks between ten and 60 minutes, and choose whether you want email, SMS, or push notifications. You can adjust these limits anytime in "My Account", but increases only take effect after a 24-hour cooling-off period.
Log In Securely
Finding the Login Area
We've placed a teal "Log In" button in the top-right corner of every page. It stays there whether you're on desktop or mobile browser. If you're using our iOS or Android app, just open the menu and tap "Log In".
Strong Credentials
Your password needs to be 8–20 characters long. It must include uppercase and lowercase letters, at least one number and a symbol. Once you've logged in the first time, you can switch on Touch ID, Face ID or Android fingerprint scanning for faster access next time.
When you sign in from a device we haven't seen before, we'll offer optional SMS two-step verification. Three incorrect login attempts will lock your account for 30 minutes. We protect all login data with 256-bit TLS 1.2 encryption.
Account Recovery
Click "Forgotten Password?" and enter your registered email and date of birth. We'll send a one-time reset link straight away. Lost access to that email? Contact our 24/7 live chat or [email protected] with photo ID and we'll help restore your account. UK Gambling Commission rules mean we must complete age verification before reactivating it.
Bonuses & Promotions
Welcome Offer
We give new UK customers a 100% matched bonus up to £200 plus 20 free spins on Age of the Gods: God of Storms when you deposit and wager £20 within seven days of joining. Use code WELCOME200 to claim. The bonus carries 40x wagering requirements. Spins are worth £0.10 each, with winnings capped at £100 and wagered 10x. Both the bonus and spins expire after 7 days.
Ongoing Promotions
We run regular promotions throughout the week. Daily Drops & Wins features a £2,000,000 prize pool. Our weekly Live Casino cashback offers 10% back up to £50. Friday Reload gives you a 50% bonus up to £25. We also host seasonal slot tournaments that award free spins.
Important Terms
We display wagering requirements, max stakes of £5, game weighting, and payment exclusions upfront. You must opt in for every deal. You can withdraw your real-money balance at any time without forfeiting winnings you've already cleared.
18+ BeGambleAware.org. T&Cs apply.
Top Games & Providers
Our Most Popular Games
We offer over 1,500 titles at Gala Casino UK. Our lobby shows what members are playing right now so you can jump into the action. You'll find Age of the Gods: God of Storms from Playtech, NetEnt's Starburst, Big Bass Bonanza by Pragmatic Play, and Gonzo's Quest Megaways from Red Tiger with Daily Drop Jackpots.
Progressive pots like Jackpot Giant and Age of the Gods regularly climb past £250,000. We've got more than 20 RNG blackjack variants plus European, French, and Lightning Roulette tables that start from just £0.10.
Leading Game Providers
Our catalogue comes from top-tier studios:
- Playtech – exclusive jackpots, branded DC slots, premium tables
- NetEnt – high-volatility classics like Dead or Alive II and Starburst XXXTreme
- Pragmatic Play – Drops & Wins tournaments running round the clock with £6 million in annual prizes
- Red Tiger – Must-Drop jackpots that pay out daily before 23:00 UK time
- Evolution – live dealer games such as Crazy Time and Lightning Blackjack streamed in HD
Every title is UKGC-certified and loads instantly on any device.
Live Casino Highlights
Our Live Dealer Lineup
We stream more than 130 live tables around the clock, powered by Playtech and Evolution. You'll find Classic Blackjack, Quantum Blackjack, Speed Roulette, Immersive Roulette and no-commission Baccarat alongside game shows like Crazy Time, Monopoly Live and Adventures Beyond Wonderland. Our exclusive branded rooms—Gala Roulette included—offer UK players a private table feel with native English-speaking dealers and multi-camera HD feeds.
| Popular Table | Provider | Min-Max Bet |
|---|---|---|
| Gala Roulette | Playtech | £0.50 – £5,000 |
| Quantum Blackjack | Playtech | £1 – £2,500 |
| Speed Baccarat | Evolution | £1 – £10,000 |
| Crazy Time | Evolution | £0.10 – £1,000 |
| Adventures Beyond Wonderland | Playtech | £0.10 – £500 |
Table Limits and Experience
Stakes suit every bankroll. Casual players can start from 10p while VIPs can wager up to £10,000 on select baccarat and roulette tables. Limits appear in the lobby before you load the stream, and colour-coded seats show availability in real time. Our interface supports side bets like Perfect Pairs and 21+3, quick-rebet shortcuts, game history and live chat. Streams run at 1080p with adaptive bandwidth for crisp video and clear dealer audio on desktop, tablet or mobile.
Play on Mobile
Mobile App
We offer a free app on the UK App Store and Google Play. The iOS version sits at 98 MB and needs iOS 12 or later, while the Android build is 65 MB and runs on Android 6 and up. Both apps open the lobby in under three seconds on 4G. You'll find over 1,000 slots and live tables, including Age of the Gods and Lightning Roulette. Push notifications keep you updated on the daily Drops & Wins leaderboard, and you can log in using Face ID, Touch ID, or a quick four-digit PIN. The App Store rating stands at 4.7 stars.
Streaming runs at up to 60 fps. Our in-app cashier accepts Visa, PayPal, Apple Pay, and Paysafecard. We've built in deposit limits, timeout options, and self-exclusion tools.
Browser Play
Our HTML5 site works smoothly on Safari, Chrome, Edge, and Firefox without downloads. The mobile browser mirrors the desktop lobby and includes our £20 bonus plus 20 spins welcome offer—18+, 40× wagering, full T&Cs apply. Minimum deposit is £5, minimum withdrawal is £10, with identical processing times to desktop. Cloud caching improvements mean game tiles now load 30% faster, so even 3G handles real-money sessions without lag.
Banking: Deposits & Withdrawals
Payment Methods
We accept Visa, Mastercard, Maestro, PayPal, Apple Pay, Paysafecard and Faster Bank Transfer. Everything complies with the UK Gambling Commission's credit-card ban, so we only process debit cards and e-wallets.
| Method | Min Deposit | Deposit Speed | Withdrawal Speed | Fees |
|---|---|---|---|---|
| Visa / Mastercard / Maestro | £5 | Instant | 2–5 business days | None |
| PayPal | £10 | Instant | Up to 24 h | None |
| Apple Pay | £5 | Instant | N/A (deposit only) | None |
| Paysafecard | £5 | Instant | N/A (deposit only) | None |
| Faster Bank Transfer | £10 | 2–4 h | 1–3 business days | None |
Limits & Processing
You can set daily deposit caps in your safer-gambling settings. Transaction limits reach £20,000 for cards and PayPal. We review withdrawals within 8 hours and then release funds according to the table above. There aren't any withdrawal fees, though we might ask for KYC documents if cumulative withdrawals go past £2,000.
How to Cash Out
Head to Cashier and choose Withdraw. Pick a method you've already deposited with, enter your amount and confirm using your password or Touch ID. Track everything under Transaction History and we'll email you once the payment leaves our Entain processing hub.
Security & Licensing
Data Protection
We protect every page with 256-bit TLS 1.2 encryption issued by DigiCert. Your payment information is tokenised and stored on PCI-DSS Level 1 servers, keeping personal and financial details confidential whenever you log in, deposit or withdraw.
UK Gambling Commission Licence
GalaCasino.com is operated in Great Britain by LC International Limited. We're licensed and regulated by the UK Gambling Commission under licence number 54743. This licence requires us to run strict KYC checks, participate in the GAMSTOP self-exclusion scheme, provide safer-gambling tools and segregate player funds in medium-protection accounts.
Fairness and Auditing
All RNG titles are independently tested and certified monthly by Gaming Laboratories International. Our live dealer tables stream from Playtech's UKGC-approved studio. Gala Casino is registered with IBAS for impartial dispute resolution, guaranteeing transparent outcomes across all games.
Help & Support
Getting in Touch
We've made it straightforward to reach us when you need assistance. Our live chat runs around the clock on the website for quick questions or anything urgent. If your query isn't time-sensitive, drop us an email at [email protected]. Both channels connect you with UK-based staff who can help with account issues, gameplay queries, or anything else.
Launch live chat through the Help button and you'll typically wait less than a minute. Email is monitored continuously, and unresolved disputes can be escalated to IBAS, the UK-approved Alternative Dispute Resolution service we work with.
Self-Service Resources
Our help centre is searchable and covers account management, deposits, withdrawals, bonus wagering, and technical fixes. You'll find step-by-step guides, video tutorials, and FAQs that often answer your question without needing to wait for a reply.
How Quickly We Respond
Live chat usually replies in under two minutes, even during busy times. Emails are answered within four to twelve hours and always within a day. We send real-time ticket updates so you know exactly when to expect our response.
FAQs
Registration and Login
We make signing up straightforward for UK residents aged 18 and over. You can create an account in less than two minutes by entering your email, choosing a password, and confirming your name, date of birth and address.
Lost your login details? Click "Forgot Password?" on the homepage, enter your registered email address, and we'll send you a secure reset link to get back in.
Bonuses and Wagering
Our welcome offer requires you to opt in and stake £20 on slots within seven days. You'll then receive a £20 bonus plus 20 free spins on Big Bass Bonanza. The bonus credit carries 35 times wagering, while free spin winnings are capped at £500 and need 10 times play-through before withdrawal.
Track how much wagering you have left by visiting "My Account" and selecting "Bonuses".
Withdrawals and Verification
We set a minimum cash-out at £5 and support Visa, Mastercard, PayPal, Apple Pay and bank transfer. E-wallets typically process within 24 hours, while card withdrawals take one to three working days after internal approval.
To comply with UKGC KYC requirements, we'll ask you to submit photo ID and a recent utility bill. Verification usually completes within 24 hours.
Mobile Access and Support
Play instantly through any browser or download our free iOS and Android apps, which support Touch ID and Face ID. Our live chat runs 24/7, and if you prefer email, [email protected] replies within 24 hours.